Accessibility Options

+254 701 095 900 / +254 734 788 888
info@masenorbs.or.ke
ISO 9001:2015 CERTIFIED
  • MEMBER PORTAL

    • SCHEME PORTALS

    Access your retirement benefits information through our dedicated secure portals. Each portal is tailored to provide relevant information and services based on your role.

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    Member Portal

    View contribution history
    Track contributions
    View benefit statements

    Staff Portal

    Schedule leave
    Leave Application
    Generate reports

    Trustee Portal

    Investment performance
    Access board documents
    Monitor compliance

    Trust-fund Beneficiary Portal

    View benefit entitlements
    Track payment status
    Update your information

    ABOUT MURBS

    Maseno University Retirement Benefits Scheme commenced on 1st September 1990, with the sole purpose of safeguarding retirement benefits of Maseno University Staff. The Scheme was established through an irrevocable Trust Deed on 26th August 1996 as a contributory defined benefits scheme.

    The Scheme was converted to a defined contribution scheme with a 50% underpin as from 1st July 2004. In May 2015 the Scheme was converted to a full defined contribution Scheme. The members currently contribute 10% and the University contributes 20% of the basic salary.

    The Scheme is registered and approved under the Retirement Benefits Act 1997 and complies with all the provisions of the Act. The Scheme is also approved by the Kenya Revenue Authority as an exempt plan under the Income Tax Act (Cap 470).

    September 1990
    Scheme commenced operations
    August 1996
    Established through an irrevocable Trust Deed as a contributory defined benefits scheme
    July 2004
    Converted to a defined contribution scheme with a 50% underpin
    May 2015
    Converted to a full defined contribution Scheme with 10% member and 20% employer contribution
    Maseno University

    Frequently Asked Questions

    Find answers to commonly asked questions about our portals and services

    How do I access my portal account?
    To access your portal account, click on the appropriate portal button above. If you're a first-time user, you'll need to register using your employee ID and follow the verification process. For returning users, simply enter your username and password to login.
    What information can I access through the Member Portal?
    Through the Member Portal, you can access your contribution history, current balance, projected benefits, annual statements, update personal information, and communicate with scheme administrators.
    How is my contribution calculated?
    As a member, you contribute 10% of your basic salary, while the University contributes 20%. This 30% total contribution is invested according to the scheme's investment policy to grow your retirement benefits over time.
    I forgot my password. How can I reset it?
    If you've forgotten your password, click on the "Forgot Password" link on the login page. You'll receive password reset instructions via your registered email address. If you continue to experience issues, please contact our support team.
    How secure are the portals?
    Our portals use industry-standard encryption and security protocols to protect your data. We implement multi-factor authentication, regular security audits, and continuous monitoring to ensure your information remains secure and confidential.